Privacy Policy

Lorelai I. Dali and her employees take your privacy and security of your information seriously. We are committed to ensuring any information you provide to us by visiting our website, subscribing to newsletters, attending workshops or purchasing products is kept secure. We are opposed to any unlawful or immoral use of your information and we do not send spam or provide your information to 3rd parties. As new privacy laws emerge or changes are made that require us to, we will update this policy on this page. If you have any further questions or concerns regarding our Privacy Policy, please send an email to lorelaiidali@gmail.com

WHAT INFORMATION WE COLLECT

Information You Voluntarily Submit to the Website: We may collect personal information from you such as your name or e-mail address. For example, you may voluntarily submit personal information to Lorelai’s Healing Shack by subscribing to a newsletter or signing up to a workshop. Additionally, if you make a purchase you will need to enter your address and payment details such as credit card or PayPal account to fulfill the order and may need to set up an account by creating a username and password which is stored in our database.

Information We Collect from Others: We may receive information about you from other sources. For example, if you use a third-party software through the site, they may transfer information to us for fulfillment.

Automatically-Collected Information: We automatically collect certain information about you and the device with which you access the Lorelai’s Healing Shack website. For example, when you visit www.lorelaiidali.com, we will log your IP address, operating system type, browser type, referring website, pages you viewed and the dates/times when you accessed the website. We may also collect information about actions you take when visiting Lorelai’s Healing Shack website, such as links clicked.

Cookies: We may log information using cookies, which are small data files stored on your browser. We may use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your browser until deleted, to provide you with a more personalised experience on the website.

The following list includes examples of specific ways we collect personal information from our website visitors and the type of information collected:

Electronic Newsletter: To register online newsletter, free programs or other electronic email we request the following required information: (i) name, and (ii) e-mail address. The provision of an e-mail address is required in order to receive our newsletter.

Online Purchases: When you purchase a product from Lorelai’s Healing Shack, we utilize a third-party online shopping system, which is described more fully below. To process your payment, certain standard required information includes address and credit card information. Transactions are secured via SSL encryption and credit card details will never be e-mailed.

HOW WE USE YOUR PERSONAL INFORMATION

  • To operate and maintain the website
  • To send you electronic material, such as newsletters. Each e-mail newsletter will provide information on how to opt-out of future mailings by unsubscribing
  • To send you administrative communications, such as administrative e-mails, confirmation e-mails, technical notices, updates on policies, or security alerts
  • To respond to your comments or inquiries
  • To provide you with user support
  • To track and improve the website based on user needs
  • To process payment for purchases you make through the Lorelai’s Healing Shack website
  • To protect, investigate, and deter against unauthorized or illegal activity
  • To review the effectiveness of our material and make decisions based on which material is most beneficial to visitors
  • To notify you of new information or services that may be of interest to you
  • To send promotional materials

Do We Share Your Information?

Lorelai’s Healing Shack will not share, rent, or sell your personally identifiable information with third-parties. We may, however, share your information with third-parties when we are authorized to do so by law.

Additionally, Lorelai’s Healing Shack may use third-party service providers to service various aspects of the website. Each third-party service provider’s use of your personal information is dictated by their respective privacy policy. Lorelai’s Healing Shack currently uses the following third-party service providers:

Tracking: Lorelai’s Healing Shack uses various tracking tools to help us better understand how people use our site, which content they find useful and assist us to create a better user-experience overall. These tools allow us to look at aggregated data such as time spent on pages, links clicked and bounce rates and allow us to run tests to determine which pages result in the best actions.
We use the following third-party service providers for tracking:

Jetpack: https://jetpack.com/support/privacy/

WordPress: https://wordpress.org/about/privacy/

Facebook: https://www.facebook.com/policy.php

Newsletters: Lorelai’s Healing Shack uses Mailchimp as its e-mail service provider. Mailchimp collects contact information, distributes our newsletter and tracks actions you take that assist us in measuring the performance of the website and newsletters.

Our newsletters contain tracking pixels. This pixel is embedded in e-mails and allows us to analyse the success of our newsletters. Because of these tracking pixels, we may see if and when you open an e-mail and which links within the e-mail you click. This analysis is not passed to third-parties. All data submitted at the time of subscription to our newsletter is stored on Mailchimp’s servers. At any time, you may be removed from our newsletter list by clicking on the unsubscribe button provided in each e-mail.

We may also rely on a third-party service, Wisepops, to service certain pop-up subscription boxes. Any information collected by Wisepops is passed through directly to Mailchimp and is not stored by any party other than Mailchimp.

Mailchimp’s privacy policy:  https://mailchimp.com/legal/privacy/

Other Promotions: Lorelai’s Healing Shack may at times run alternative promotions such as product launches, book releases or web-class series’ via various providers. Name and email address is required to sign up to these promotions and will be passed on to Mailchimp for fulfillment of the promotion.

Purchases: Lorelai’s Healing Shack uses Paypal to service payments, process orders, tracks orders, and affiliate activity. Premium Web Cart collects personal information such as your name, e-mail address, address, country location and payment information.

Paypal Privacy Policy:  https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev

Remarketing: Lorelai’s Healing Shack may use remarketing tracking cookies and conversion pixels from websites such as Google and Facebook to present specific material and or special offers to you over the Google Content Network and via social networks. This means you may see an ad for one of our products or services as a result of visiting our website. In addition, Lorelai’s Healing Shack uses custom audiences based on e-mails of subscribers and customers. This allows us to present specific material or promotions we believe you will be interested in to you via Facebook. However, your personally identifiable information is not used by any remarketing service other than to present you special offers from us. We use the following third-party service providers for remarketing:

Facebook: Opt-out of Facebook remarketing here

Google: Opt-out of Google remarketing here

Publicly Visible Information

If you create a user profile on Lorelai’s Healing Shack website or leave a comment on the blog, certain information may be publicly visible.

Cookies

Lorelai’s Healing Shack uses cookies to: store visitor preferences; record user-specific information on what pages users access or visit; or customize our content based on visitor browser type or other information that the visitor sends. Cookies may also be used by third-party tracking services, such as Google Analytics, as described above.

At any time, you may prevent the setting of cookies by the website by using a corresponding setting of your internet browser and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an internet browser or other software programs. This is possible in all popular internet browsers. However, if users deactivate the setting of cookies in your internet browser, not all functions of Lorelai’s Healing Shack website may be entirely usable.

YOUR RIGHTS TO YOUR PERSONAL DATA

Opt-out: At any time you may opt-out of future e-mail communications by following the unsubscribe links in our e-mails. You may also notify us at lorelaiidali@gmail.com to be removed from any or all mailing lists.

Access: You may access the personal information we have about you by submitting a request to lorelaiidali@gmail.com.

Amend: You may contact us at lorelaiidali@gmail.com to amend or update your personal information.

Forget: In certain situations, you may request that we erase or forget your personal data. To do so, please submit a request to lorelaiidali@gmail.com

Please note that we may need to retain certain information for record keeping purposes or to complete transactions, or when required by law.

Sensitive Personal Information

At no time should you submit sensitive personal information to Lorelai’s Healing Shack. This includes your social security number, information regarding race or ethnic origin, political opinions, religious beliefs, health information, criminal background, or trade union memberships. If you elect to submit such information to us, it will be subject to this Privacy Policy.

Children’s Information

Lorelai’s Healing Shack website and any material relating to Lorelai’s Healing Shack is not intended for children. Lorelai’s Healing Shack does not knowingly collect any personally identifiable information from children under the age of 18. If a parent or guardian believes that Lorelai’s Healing Shack has personally identifiable information of a child under the age of 18 in its possession please contact us immediately at lorelaiidali@gmail.com and we will remove any such information as quickly and effectively as possible.

Links To Other Websites 

Lorelai’s Healing Shack website may at times link to other websites. We do not have any control over those websites and therefore cannot be responsible for the protection and privacy of any personal information which you provide whilst visiting those websites. We strongly recommend you review each website’s privacy policy before providing your information.

CHANGES TO THIS PRIVACY STATEMENT

We may, at any time as laws or needs arise, alter this Privacy Policy. You can always view our most up to date Privacy Policy by viewing this page:

http://lorelaiidali.com/privacy-policy/

For any questions or notices, please contact us at:

Lorelai’s Healing Shack
Email: lorelaiidali@gmail.com

Last update: 24th May 2018