WHAT INFORMATION WE COLLECT
Information You Voluntarily Submit to the Website: We may collect personal information from you such as your name or e-mail address. For example, you may voluntarily submit personal information to Lorelai’s Healing Shack by subscribing to a newsletter or signing up to a workshop. Additionally, if you make a purchase you will need to enter your address and payment details such as credit card or PayPal account to fulfill the order and may need to set up an account by creating a username and password which is stored in our database.
Information We Collect from Others: We may receive information about you from other sources. For example, if you use a third-party software through the site, they may transfer information to us for fulfillment.
Automatically-Collected Information: We automatically collect certain information about you and the device with which you access the Lorelai’s Healing Shack website. For example, when you visit www.lorelaiidali.com, we will log your IP address, operating system type, browser type, referring website, pages you viewed and the dates/times when you accessed the website. We may also collect information about actions you take when visiting Lorelai’s Healing Shack website, such as links clicked.
Cookies: We may log information using cookies, which are small data files stored on your browser. We may use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your browser until deleted, to provide you with a more personalised experience on the website.
The following list includes examples of specific ways we collect personal information from our website visitors and the type of information collected:
Electronic Newsletter: To register online newsletter, free programs or other electronic email we request the following required information: (i) name, and (ii) e-mail address. The provision of an e-mail address is required in order to receive our newsletter.
Online Purchases: When you purchase a product from Lorelai’s Healing Shack, we utilize a third-party online shopping system, which is described more fully below. To process your payment, certain standard required information includes address and credit card information. Transactions are secured via SSL encryption and credit card details will never be e-mailed.
HOW WE USE YOUR PERSONAL INFORMATION
- To operate and maintain the website
- To send you electronic material, such as newsletters. Each e-mail newsletter will provide information on how to opt-out of future mailings by unsubscribing
- To send you administrative communications, such as administrative e-mails, confirmation e-mails, technical notices, updates on policies, or security alerts
- To respond to your comments or inquiries
- To provide you with user support
- To track and improve the website based on user needs
- To process payment for purchases you make through the Lorelai’s Healing Shack website
- To protect, investigate, and deter against unauthorized or illegal activity
- To review the effectiveness of our material and make decisions based on which material is most beneficial to visitors
- To notify you of new information or services that may be of interest to you
- To send promotional materials
Do We Share Your Information?
Lorelai’s Healing Shack will not share, rent, or sell your personally identifiable information with third-parties. We may, however, share your information with third-parties when we are authorized to do so by law.
Tracking: Lorelai’s Healing Shack uses various tracking tools to help us better understand how people use our site, which content they find useful and assist us to create a better user-experience overall. These tools allow us to look at aggregated data such as time spent on pages, links clicked and bounce rates and allow us to run tests to determine which pages result in the best actions.
We use the following third-party service providers for tracking:
Newsletters: Lorelai’s Healing Shack uses Mailchimp as its e-mail service provider. Mailchimp collects contact information, distributes our newsletter and tracks actions you take that assist us in measuring the performance of the website and newsletters.
Our newsletters contain tracking pixels. This pixel is embedded in e-mails and allows us to analyse the success of our newsletters. Because of these tracking pixels, we may see if and when you open an e-mail and which links within the e-mail you click. This analysis is not passed to third-parties. All data submitted at the time of subscription to our newsletter is stored on Mailchimp’s servers. At any time, you may be removed from our newsletter list by clicking on the unsubscribe button provided in each e-mail.
We may also rely on a third-party service, Wisepops, to service certain pop-up subscription boxes. Any information collected by Wisepops is passed through directly to Mailchimp and is not stored by any party other than Mailchimp.
Other Promotions: Lorelai’s Healing Shack may at times run alternative promotions such as product launches, book releases or web-class series’ via various providers. Name and email address is required to sign up to these promotions and will be passed on to Mailchimp for fulfillment of the promotion.
Purchases: Lorelai’s Healing Shack uses Paypal to service payments, process orders, tracks orders, and affiliate activity. Premium Web Cart collects personal information such as your name, e-mail address, address, country location and payment information.
Remarketing: Lorelai’s Healing Shack may use remarketing tracking cookies and conversion pixels from websites such as Google and Facebook to present specific material and or special offers to you over the Google Content Network and via social networks. This means you may see an ad for one of our products or services as a result of visiting our website. In addition, Lorelai’s Healing Shack uses custom audiences based on e-mails of subscribers and customers. This allows us to present specific material or promotions we believe you will be interested in to you via Facebook. However, your personally identifiable information is not used by any remarketing service other than to present you special offers from us. We use the following third-party service providers for remarketing:
Facebook: Opt-out of Facebook remarketing here
Publicly Visible Information
If you create a user profile on Lorelai’s Healing Shack website or leave a comment on the blog, certain information may be publicly visible.
At any time, you may prevent the setting of cookies by the website by using a corresponding setting of your internet browser and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an internet browser or other software programs. This is possible in all popular internet browsers. However, if users deactivate the setting of cookies in your internet browser, not all functions of Lorelai’s Healing Shack website may be entirely usable.
YOUR RIGHTS TO YOUR PERSONAL DATA
Opt-out: At any time you may opt-out of future e-mail communications by following the unsubscribe links in our e-mails. You may also notify us at firstname.lastname@example.org to be removed from any or all mailing lists.
Access: You may access the personal information we have about you by submitting a request to email@example.com.
Amend: You may contact us at firstname.lastname@example.org to amend or update your personal information.
Forget: In certain situations, you may request that we erase or forget your personal data. To do so, please submit a request to email@example.com
Please note that we may need to retain certain information for record keeping purposes or to complete transactions, or when required by law.
Sensitive Personal Information
Lorelai’s Healing Shack website and any material relating to Lorelai’s Healing Shack is not intended for children. Lorelai’s Healing Shack does not knowingly collect any personally identifiable information from children under the age of 18. If a parent or guardian believes that Lorelai’s Healing Shack has personally identifiable information of a child under the age of 18 in its possession please contact us immediately at firstname.lastname@example.org and we will remove any such information as quickly and effectively as possible.
Links To Other Websites
CHANGES TO THIS PRIVACY STATEMENT
For any questions or notices, please contact us at:
Lorelai’s Healing Shack
Last update: 24th May 2018